Refunds & Cancellation

!Not yet written — required before launch

This document has to be drafted and reviewed by a qualified person before VulkanForge can sell subscriptions. It is intentionally left empty rather than filled with generic text, because unreviewed legal copy is binding on us and misleading to you.

Must cover

• How to cancel, and confirmation that access continues to the end of the paid period
• EU/UK right of withdrawal: the 14-day cooling-off period for digital services, and how the 30-day trial interacts with it
• Whether and when a refund is given for an unused portion of an annual term
• What happens after a failed payment — the dunning window before access ends
• How VAT and other taxes are handled, and how invoices are obtained
• How to contact support about a billing problem, and the expected response time